Here are our Returns Policy guidelines… 

• You have 14 days from the date your parcel is shipped to return items for a store credit or exchange.

• All products must be returned in their original condition. This means all labels and tags must be attached, with no stains, marks, smells, pulls or rips.

• For bikinis or swimsuits, refunds are only accepted for sets with the hygiene strip attached and undamaged.

• Returns are based on the product cost; shipping charges are non-refundable.

• Only return the piece(s) you wish to exchange or credit; there's no need to return the entire set.

• Obtain tracked proof of postage for all returns; PALLY is not liable for lost returns without proof of postage.

• Returns are not accepted for sale items.

• If the returned items do not meet the return policy guidelines, PALLY has the right to reject the return. Postage fees will be the customers responsibility.